ServiceNow provides a cloud platform that helps organisations run work through automated digital workflows. Its products cover IT service and operations management, employee and customer service, security and risk, and tools for building custom business applications, with artificial intelligence features built in. Customers are large enterprises and public sector bodies, typically on subscription terms, and the company is based in California.
ServiceNow earns revenue mainly from subscriptions to its platform, supplemented by professional services. Revenue is $14.7 billion over the last twelve months, growing at 22.4% a year across three years. The operating margin is 11.4%, and the business earns a profit of 6% on the capital invested in it. The company carries net debt of 2.1 times EBITDA and pays no dividend. On the site's X-Ray Score it receives 48 out of 100.
52-wk range $81.24 – $192.97Volume 17,388,533Daily, split-adjusted
Vitals
Market cap$162.4B
52-week range$81.24 – $192.97
Volume (last day)17,388,533
P/E (TTM)78.3
EBIT / EV yield1.0%
Free-cash-flow yield2.8%
Dividend yieldNo dividend
Revenue (TTM)$14.7B
Net income (TTM)$1.7B
Operating margin11.4%
Return on capital6.5%
Debt incl. leases$10.6B
Cash & securities$4.7B
Debt = borrowings plus lease liabilities. Cash & securities = cash, equivalents and short-term marketable securities (long-term securities are not counted, so net cash can be understated for companies that hold large long-term investments). Net debt = debt minus cash & securities. Source: latest SEC 10-Q/10-K. EBIT / EV yield = operating profit divided by market cap plus net debt.
Fair value estimate
$192middle half of models $185 – $198
Undervalued+22.5% to fair value
Average of the 10 valuation models that pass our checks: multiples, discounted cash flow, dividend discount and earnings power value. A model more than 100% above or 60% below the price is left out as unrealistic. Model uncertainty is High, based on how far apart the models are. Undervalued or Overvalued means the gap to fair value is more than 17.5%.
Peak-cycle earnings: the current operating margin is more than 1.5x its 7-year average, so multiples applied to today's profit may overstate value; model uncertainty is set to High
A model estimate, not a price target or recommendation. Inputs: risk-free 5.13%, equity risk premium 4.30% (Damodaran). How it works.
What this means
Weak business, but the price is low
Our models put fair value above today's price, but models can be wrong, so check the business first. A high score does not guarantee a good outcome; it shifts the odds a little. Use the checklist as a prompt for your own research.
Before you invest · decision checklist
Ticked boxes are filled in from our data; the rest are yours to answer.
The five-lens scan
Every score explained in one sentence, ranked against Information Technology peers. Open a lens to see the numbers behind it.
Strong: 70 to 100Fair: 50 to 69Weak: under 50No score: not enough data
ValuationFair
56/100
Priced about in line with its sector.
See the numbers →
EBIT / EV yield1.0%
Free-cash-flow yield2.8%
Fair value vs price1.2×
GrowthFair
69/100
Growing at a typical pace for its sector.
See the numbers →
Revenue growth (3y)22.4%
EPS growth (3y)1.4%
Growth consistency100%
ProfitabilityWeak
44/100
Earns lower returns on its capital than most peers.
See the numbers →
Return on invested capital6.5%
Operating margin11.4%
Gross profitability34.8%
Financial healthWeak
23/100
Balance sheet is more stretched than most peers.
See the numbers →
Piotroski F-Score3 / 9
Net debt / EBITDA2.1×
Interest coverNo interest cost
DividendsNone
–/100
Pays no dividend.
See the numbers →
Quarterly results: last 6 quarters
+18.6%Mar '25
+22.4%Jun '25
+21.8%Sep '25
+20.7%Dec '25
+22.1%Mar '26
+24.0%Jun '26
Revenue against the same quarter a year earlier. Latest quarter revenue $4.0B, diluted EPS $0.29.
Revenue has grown 22.4% a year over three years (median 15.8% for industry peers).
Operating profit covers interest 50x, so debt costs are a small drag.
Weaknessesinside the company
Operating margin of 11.4% is thin against 19.2% for industry peers.
Passes only 3 of the 9 Piotroski tests, which shows weak or worsening financial trends.
Altman Z-score of 0.9 is in the zone linked with financial distress in past studies.
Opportunitiesvaluation and setting
The price is 23% below our fair value estimate, with the gap larger than the margin we allow for error.
Our Market Compass rates the backdrop for Information Technology as favourable.
Price momentum is strong on the weekly and monthly signals (trends can reverse).
Threatsvaluation and setting
Trades at 97.2x earnings, 103% above the 47.8x median of industry peers, so the price already assumes better results.
Valuation uncertainty is high: the models give widely different values, so the fair value range is wide.
Written by fixed rules from the figures on this page and the peer table below: filings, our fair value, the sector climate and the price trend. It summarises the data, it is not a forecast or advice.
Compare NOW with peers and sector
Medians of 6 Systems Software peers and of 74 Information Technology stocks in our universe.
Largest peers (X-Ray Score): MSFT61, PANW33, CRWD33, FTNT59, TWLO43, GEN59.
Metric
NOW
Peers
Sector
X-Ray Score (out of 100)
48
51
50
Valuation
56
38
50
Growth
69
63
54
Profitability
43
42
50
Financial health
23
50
50
Dividends
–
–
50
Sector leaders: highest X-Ray Score in Information Technology
NOW ranks #45 of 75 in Information Technology and #4 of 7 in Systems Software by X-Ray Score. A higher score is stronger on our five pillars; it is a ranking of facts, not a forecast.
Green means better than the peer median, red worse (only where a higher or lower figure is clearly better). A dash means too few companies report the figure. P/E, EV/EBITDA and price changes are not graded: a different level is not good or bad by itself.
Factor ratings for NOW
Each factor is rated by where NOW stands among the 75 Information Technology stocks in our universe.
Rating against the sector
Goodthe top third of these stocks
Averagethe middle third of these stocks
Badthe bottom third of these stocks
"Beats" is the share of those stocks it is ahead of.
Against its own history
The last columns set today's figure against the company's own median of its last five financial years:
▲ Betterbetter than its usual level
▼ Worseworse than its usual level
≈ In linewithin its usual range
For valuation factors Good means cheaper than most of the sector and Better means cheaper than usual for this company, which is not the same as a bargain.
In total: 8 Good · 4 Average · 10 Bad of 22Growth: 2 · 1 · 0Profitability: 1 · 1 · 3Financial strength: 1 · 0 · 3Valuation: 0 · 1 · 4Cash flow: 4 · 0 · 0Efficiency: 0 · 1 · 0
Factor
NOW
Rating
Sector median
Own 5-year median
Against own history
Growth
Revenue growth, 3 years a year
+22.4%
Goodbeats 84%
+9.7%
–
–
Revenue growth, last year
+20.9%
Goodbeats 71%
+13.7%
+22.9%
≈ In line
EPS growth, 3 years a year
+1.4%
Averagebeats 41%
+5.9%
–
–
Profitability
Gross margin
74.8%
Goodbeats 80%
57.8%
78.3%
≈ In line
Operating margin
11.4%
Badbeats 25%
20.3%
8.5%
▲ Better
Net margin
11.3%
Averagebeats 34%
17.8%
13.0%
▼ Worse
Return on invested capital
6.5%
Badbeats 16%
19.4%
–
–
Return on equity
13.3%
Badbeats 29%
21.0%
13.5%
≈ In line
Financial strength
Net debt / EBITDA
2.1x
Badbeats 23%
0.8x
-4.4x
▼ Worse
Interest cover
50.0x
Goodbeats 75%
23.0x
–
–
Current ratio
0.70
Badbeats 7%
1.57
1.06
▼ Worse
Piotroski F-score
3 / 9
Badbeats 3%
6 / 9
–
–
Valuation
P/E ratio
97.2x
Badbeats 10%
33.6x
91.7x
≈ In line
Price / book
13.0x
Badbeats 32%
8.3x
19.0x
▲ Better
Price / sales
11.0x
Badbeats 27%
6.9x
16.2x
▲ Better
EV / EBITDA
61.2x
Badbeats 13%
24.7x
–
–
Free cash flow yield
2.8%
Averagebeats 44%
3.4%
1.9%
≈ In line
Cash flow
Free cash flow margin
31.1%
Goodbeats 75%
22.3%
30.5%
≈ In line
Cash from operations / net income
3.18
Goodbeats 92%
1.39
3.11
≈ In line
Free cash flow growth, 3 years a year
+28.2%
Goodbeats 71%
+15.4%
–
–
Accruals (lower is better)
−11.5%
Goodbeats 86%
−4.4%
–
–
Efficiency
Days sales outstanding
55 days
Averagebeats 65%
63 days
83 days
▲ Better
These ratings compare companies with each other and describe the past; they are not a forecast, a recommendation or part of the X-Ray Score. A factor is left out when its data is missing or meaningless (for example a P/E on negative earnings). A dash in the history columns means fewer than three usable years.
Fundamentals checklist
● 6 Good · ● 3 Average · ● 7 Bad
Cash quality
Earnings backed by cashGood
Free-cash-flow yieldAverage
Risk models
Altman Z''Bad
Piotroski F-ScoreBad
Growth
EPS growth (3y)Average
Free-cash-flow growth (3y)Good
Revenue growth (3y)Good
Growth consistencyGood
Balance sheet
Current ratioBad
Net debt / EBITDABad
Interest coverGood
Valuation
Fair value vs priceGood
EBIT / EV yieldBad
Profitability
Return on invested capitalBad
Operating marginBad
Gross profitabilityAverage
Each check is graded against the company's sector, not a fixed number. Checklist score 49/100.
Financials
FY21
FY22
FY23
FY24
FY25
Revenue
$5.9B
$7.2B
$9.0B
$11.0B
$13.3B
Operating income
$257M
$355M
$762M
$1.4B
$1.8B
Net income
$230M
$325M
$1.7B
$1.4B
$1.7B
Operating cash flow
$2.2B
$2.7B
$3.4B
$4.3B
$5.4B
Operating margin
4.4%
4.9%
8.5%
12.4%
13.7%
Free cash flow
$1.8B
$2.2B
$2.7B
$3.4B
$4.6B
Diluted EPS
$1.13
$1.60
$1.68
$1.37
$1.67
Fiscal years, from SEC filings.
Technical summary
Daily
Strongly bullish
12 bullish · 1 neutral · 3 bearish
Weekly
Strongly bullish
11 bullish · 1 neutral · 0 bearish
Monthly
Bullish
5 bullish · 1 neutral · 2 bearish
Moving averages (daily)
SMA 10
145.5
Bullish
EMA 10
147.0
Bullish
SMA 20
140.5
Bullish
EMA 20
143.0
Bullish
SMA 50
136.9
Bullish
EMA 50
135.6
Bullish
SMA 100
122.2
Bullish
EMA 100
127.9
Bullish
SMA 200
115.1
Bullish
EMA 200
128.4
Bullish
Oscillators (daily)
RSI (14)
68.58
Neutral
MACD (12, 26)
4.56
Bullish
Momentum (12)
13.79
Bullish
Stochastic %K (14)
97.44
Bearish
Williams %R (14)
-2.56
Bearish
CCI (20)
204.1
Bearish
Pivot points (classic, last session)
S3
150.5
S2
152.0
S1
154.5
Pivot
156.1
R1
158.5
R2
160.1
R3
162.6
Signals describe what the chart is doing, not what to do. Moving averages: price above the average is bullish. Oscillators use the usual thresholds (RSI 30/70, Stochastic 20/80, CCI ±100, Williams %R −80/−20; MACD and momentum above zero are bullish). Weekly and monthly views use closing prices only.
The eight funds with the largest weight in NOW among the ETFs we cover, from each fund's latest SEC Form N-PORT (quarter-end positions, so they can be months old). All ETFs.
NOW stock splits
NOW has split its stock once since 2025. The latest was a 5-for-1 split on 18 Dec 2025.